Privacy Policy Overview

Learn how personal information is collected and protected.

Effective Date: May 31, 2026

At Yellow Cab Sudbury, we respect your privacy and are committed to protecting the personal information you share with us. This policy outlines how we handle your data in compliance with Canadian privacy regulations.

  1. Information We Collect
    When you submit a ride request form on our website, we collect personal information necessary to fulfill your transportation request. This includes:
  • Your name, phone number, and email address.
  • Pickup and drop-off locations, dates, and times.
  • Airline and flight numbers (for airport tracking purposes).
  1. How We Use Your Information
    We strictly use your information to:
  • Verify, schedule, and confirm your ride bookings.
  • Contact you regarding updates, traffic delays, or changes to your ride.
  • Process your payment inside the vehicle (all credit/debit transactions are encrypted and processed securely in-person; we do not store your financial details online).
  1. Data Sharing & Security
  • No Third-Party Sharing: We do not sell, rent, trade, or share your personal information with any third-party marketing companies.
  • Data Security: Your digital reservation details are stored securely and are only accessible by your dedicated driver to complete your transit safely.