FAQs for Hassle-Free Travel
Find answers to common ride and booking questions.
A taxi drop rate (also known as a "flag drop" or "initial charge") is the base flat fee that appears on the meter the moment your trip begins and you occupy the cab.
It covers the cost of the driver starting their service, turning the meter on, and making the vehicle available to you.
This fee guarantees the driver gets paid a minimum amount, even if you are only taking a very short trip down the street.
Once you exceed a certain short distance (e.g., the first 100 meters) or time, the meter transitions from the drop rate to charging you a per-kilometer (or per-meter) "rolling rate".
Standard rates are $5.00 for the first 67 meters, and $0.25 for every additional 67 meters (equating to $3.75 per km).
Yes, taxis are readily available outside the arrival’s door in the queue. Pre-arranged taxis from any preferred company are also permitted to pick you up at the airport. These taxis are parked in designated spots in short-term parking.
Under Ontario Regulation 613, taxi drivers are exempt from child seat requirements while transporting a passenger for hire. However, using your own car seat is generally recommended for safety.
City bylaws mandate that all taxi, shuttle, and limousine drivers pass safety licensing and background checks.